Jeanice RilesInsurance Specialist
For Jeanice Riles, working at Kurti Orthodontics has always been about more than insurance—it is about helping patients receive every benefit available to them and supporting people she has considered friends for more than four decades.
Jeanice Riles has been part of the Kurti Orthodontics story in more than one season, bringing extensive insurance experience and a determination to help patients receive the benefits they are due. She began working with the practice in the 1990s while also holding a full-time position at a medical hospital, coming into the Franklin office two evenings a week to manage insurance for all three locations.
Over the years, Jeanice has seen the practice grow, adapt, and overcome some extraordinary challenges. She has retired and returned more than once, including coming back when the practice needed additional help following the pandemic. Whether she is untangling a difficult claim or helping the office continue moving forward, Jeanice brings persistence, organizational skill, and a deep belief in the quality of care Kurti Orthodontics provides.
Quick Questions & Answers
The most rewarding part of my job is when…
The check comes through from the insurance company, and the client is happy. That’s very, very rewarding.
What I love most about working at Kurti Orthodontics is…
Being able to see the girls in the office. They’re always very friendly.
If I had a theme song, it would be…
“Together Forever,” because that’s how I feel about people. I like being around them, especially my husband.
My hidden talent is…
Organizational skills.
If I could instantly master a new skill, it would be…
How to build a house on my own. If I could master that, I’d like to do that.
The best advice I’ve ever received is…
You need to calm down and take a breath. It took 40 years, but it went over pretty good.
A small thing that makes my day better is…
Just beautiful weather. To me, that’s a small thing. Just having nice sunshine and clear skies.
If I described our office in three words, it would be…
It’s constantly moving.
My favorite part of a smile transformation is…
How eyes shine. Just the whole face lifts and the eyes shine.
If smiles had superpowers…
They would light up the world.